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Welcome to JOOX Official Online Store – 100% Authentic Products Welcome to JOOX Official Online Store – 100% Authentic Products
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Annex I Details of Processing

Processing activity and Processed Personal Data

Purposes

Legal basis for Processing

Provision of Sites or Applications:

· IP address

· Usage logs

· Website from which access occurred (referrer URL),

· Unique identifiers(UUID)

· Browser used (incl. type, ID and configuration) and your computer’s or phone's operating system, if applicable, as well as the name of your access provider.

· IP address

· Usage logs

· Website from which access occurred (referrer URL),

· Unique identifiers(UUID)

· Browser used (incl. type, ID and configuration) and your computer’s or phone's operating system, if applicable, as well as the name of your access provider.

· To ensure we can provide a smooth connection to our Sites or Applications

· To ensure users can comfortably use our Sites or Applications

· To assess system security and stability

· For further administrative purposes

Our legitimate interest to provide secure, needs-based Website.

Creating user account:

· Email addresses

· Passwords, and/or

· Phone numbers

· Provision of a user account, with address management, order overview

· Organization of the email-preferences · Security of the account · Evaluation of our users

The Processing is necessary for entering or performing a contract with you.

Payment and Transaction:

such as invoice / payment records, payment amount, payment date, payment method.

Transaction information: records of purchases and prices, consignee first and last name, shipping address and contact information, shipment tracking details, details of returns, and warranty details.

Payment details: such as invoice / payment records, payment amount, payment date, billing address, payment method.

· Receiving renumeration that we are owed

· Implementation of the contract concluded with you

The Processing is necessary for entering into or performing a contract with you.

Binding devices with Applications:

· Information about your device and network

· Product-specific information

· Usage data: device and App log files, settings (including settings history), usage history, device and service settings, and device status

·To ensure that users can utilize our application to connect, control, and operate the products you have purchased from us.

The Processing is necessary for entering or performing a contract with you.

Contacting us:

· first and last name

· preferred name

· phone number

· email address

· mailing address

· Processing of your request

· Performance of the communication

· Analyzing errors and improving our services

Depending on the reason you are contacting us:

· The Processing is necessary for entering or performing a contract with you. or

· Our legitimate interests in Processing your request and performance of the communication.

Comments and opinions, if they are expressed directly to us:

· communications data, depending on the way of contact (see above)

· Your comments and opinions.

· Responding to and address your queries, issues and concerns,

· Improving our products and services

· Informing our marketing strategies

Our legitimate interests, namely communicating with current or prospective customers and others about our products and services.

Contract data (via our Sites or Applic ations):

· Name

· E-mail address

· Address (including region)

· Phone number

· If applicable: Deviating delivery address

· Payment information

· Processing your order

· Fulfilling the contract

· Communicating with you about our products and services,

· Enabling you to utilize our products and services ·Responding to any queries, issues or concerns you may have

The Processing is necessary for entering or performing a contract with you.

Newsletter:

· Email

· Tracking information (open and click rates)

· Informing you about new developments concerning our products, services and promotions

· Insight into what content is of interest to you to improve our newsletter

·Advertising our products and services

· The Processing is based on your consent, or, where we have obtained your email address in the course of you ordering our services,

· based on our legitimate interest in sending you offerings to products/services similar to the ones you have purchased from us.

Displaying advertisements:

· IP address of the requesting computer,

· Date and time of access,

· Website from which access occurred (referrer URL),

· Unique identifiers (UUID),

· Browser used (incl. type, ID and configuration) and your computer’s operating system, if applicable, as well as the name of your access provider

· Interests, based on the use of our services and Sites/ Applications and the information provided by our ad-network partners. For more information about advertising and tracking, please also see our Cookie Notice.

· Informing you about new developments concerning our products, services and promotions

· Advertising our products and services

Insofar as the Processing is aimed at tailoring our advertisements to your interests,

· The Processing is based on your consent. Otherwise,

· The Processing is based on our legitimate interests, namely to market and advertise our products and services.

Analyzing trends, usage and activities:

· IP address of the requesting computer or phones,

· Date and time of access,

· Website from which access occurred (referrer URL),

· Unique identifiers (UUID),

· Browser used (incl. type, ID and configuration) and your computer’s operating system, if applicable, as well as the name of your access provider

· Session recordings

· Website to which you leave our Site

· Items viewed, actions performed during a browsing session

· Analyzing trends, usage and activities

· Improving our services

· Tailoring our advertisements

· Insight into what content is of interest to you

·Analyzing errors and improving our services

The Processing is based on your consent.

Maintaining IT security (including audits):

· IP address of the requesting computer or phones,

· Date and time of access,

· Name and URL of the accessed file,

· Website from which access occurred (referrer URL),

· Unique identifiers (UUID),

· Browser used (incl. type, ID and configuration) and your computer’s operating system, if applicable, as well as the name of your access provider

· Behavior while using our Sites, Applications, products and services.

· To ensure users can comfortably use our Sites, products and services

· To assess system security and stability · Finding and eliminating security vulnerabilities

· Monitoring and demonstrating of our safety level, also to achieve external certifications

· The Processing is necessary for entering or performing a contract with you. or

· Our legitimate interests in ensuring the safety of our Sites, products and services.

Surveys:

· Name and title

· E-mail-address

· Your responses

· Analyzing errors and improving our Sites, products and services

· Obtaining customer feedback

Our legitimate interests in obtaining customer feedback and improving our Sites, products and services.

Shipment tracking:

· Order Number

· Email or Phone number Or

· Tracking Number

· Providing shipment tracking

Our legitimate interest in providing you with shipment tracking.

Discount networks (e.g., Studentbeans):

· Authorization to use the discount

· Personalized discount codes

· Purchased products

· Enabling a discount for faculty and students.

· Improving the sale of our products to these groups

Our legitimate interest in advertising our products through special discount codes.

Return application:

· E-mail address

· Name

· Order number, or screenshot of order or receipt

· Product description

· Address

· Phone number

· Description of defect

· File or purchase receipt

· Verify return claims

· Fulfill return claims

· Defective Documentation

The Processing is necessary for entering or performing a contract with you

Live Chat with Support:

· Name

· E-mail address

· Contents of the chat

· provision of the live chat

· security of the live chat

· feedback on and improvement of our products

· The Processing is necessary for entering or performing a contract with you or

· Our legitimate interest in providing a live chat.

Legal:

· All of the above

· Complying with regulatory obligations

· Litigation

· Exercise, enforcement and defense of claims

· The Processing is necessary for our legitimate interest in compliance with regulatory obligations, and exercising, enforcing and defending of claims.