Processing activity and Processed Personal Data |
Purposes |
Legal basis for Processing |
Provision of Sites or Applications: · IP address · Usage logs · Website from which access occurred (referrer URL), · Unique identifiers(UUID) · Browser used (incl. type, ID and configuration) and your computer’s or phone's operating system, if applicable, as well as the name of your access provider. |
· IP address · Usage logs · Website from which access occurred (referrer URL), · Unique identifiers(UUID) · Browser used (incl. type, ID and configuration) and your computer’s or phone's operating system, if applicable, as well as the name of your access provider. · To ensure we can provide a smooth connection to our Sites or Applications · To ensure users can comfortably use our Sites or Applications · To assess system security and stability · For further administrative purposes |
Our legitimate interest to provide secure, needs-based Website. |
Creating user account: · Email addresses · Passwords, and/or · Phone numbers |
· Provision of a user account, with address management, order overview · Organization of the email-preferences · Security of the account · Evaluation of our users |
The Processing is necessary for entering or performing a contract with you. |
Payment and Transaction: such as invoice / payment records, payment amount, payment date, payment method. Transaction information: records of purchases and prices, consignee first and last name, shipping address and contact information, shipment tracking details, details of returns, and warranty details. Payment details: such as invoice / payment records, payment amount, payment date, billing address, payment method. |
· Receiving renumeration that we are owed · Implementation of the contract concluded with you |
The Processing is necessary for entering into or performing a contract with you. |
Binding devices with Applications: · Information about your device and network · Product-specific information · Usage data: device and App log files, settings (including settings history), usage history, device and service settings, and device status |
·To ensure that users can utilize our application to connect, control, and operate the products you have purchased from us. |
The Processing is necessary for entering or performing a contract with you. |
Contacting us: · first and last name · preferred name · phone number · email address · mailing address |
· Processing of your request · Performance of the communication · Analyzing errors and improving our services |
Depending on the reason you are contacting us: · The Processing is necessary for entering or performing a contract with you. or · Our legitimate interests in Processing your request and performance of the communication. |
Comments and opinions, if they are expressed directly to us: · communications data, depending on the way of contact (see above) · Your comments and opinions. |
· Responding to and address your queries, issues and concerns, · Improving our products and services · Informing our marketing strategies |
Our legitimate interests, namely communicating with current or prospective customers and others about our products and services. |
Contract data (via our Sites or Applic ations): · Name · E-mail address · Address (including region) · Phone number · If applicable: Deviating delivery address · Payment information |
· Processing your order · Fulfilling the contract · Communicating with you about our products and services, · Enabling you to utilize our products and services ·Responding to any queries, issues or concerns you may have |
The Processing is necessary for entering or performing a contract with you. |
Newsletter: · Tracking information (open and click rates) |
· Informing you about new developments concerning our products, services and promotions · Insight into what content is of interest to you to improve our newsletter ·Advertising our products and services |
· The Processing is based on your consent, or, where we have obtained your email address in the course of you ordering our services, · based on our legitimate interest in sending you offerings to products/services similar to the ones you have purchased from us. |
Displaying advertisements: · IP address of the requesting computer, · Date and time of access, · Website from which access occurred (referrer URL), · Unique identifiers (UUID), · Browser used (incl. type, ID and configuration) and your computer’s operating system, if applicable, as well as the name of your access provider · Interests, based on the use of our services and Sites/ Applications and the information provided by our ad-network partners. For more information about advertising and tracking, please also see our Cookie Notice. |
· Informing you about new developments concerning our products, services and promotions · Advertising our products and services |
Insofar as the Processing is aimed at tailoring our advertisements to your interests, · The Processing is based on your consent. Otherwise, · The Processing is based on our legitimate interests, namely to market and advertise our products and services. |
Analyzing trends, usage and activities: · IP address of the requesting computer or phones, · Date and time of access, · Website from which access occurred (referrer URL), · Unique identifiers (UUID), · Browser used (incl. type, ID and configuration) and your computer’s operating system, if applicable, as well as the name of your access provider · Session recordings · Website to which you leave our Site · Items viewed, actions performed during a browsing session |
· Analyzing trends, usage and activities · Improving our services · Tailoring our advertisements · Insight into what content is of interest to you ·Analyzing errors and improving our services |
The Processing is based on your consent. |
Maintaining IT security (including audits): · IP address of the requesting computer or phones, · Date and time of access, · Name and URL of the accessed file, · Website from which access occurred (referrer URL), · Unique identifiers (UUID), · Browser used (incl. type, ID and configuration) and your computer’s operating system, if applicable, as well as the name of your access provider · Behavior while using our Sites, Applications, products and services. |
· To ensure users can comfortably use our Sites, products and services · To assess system security and stability · Finding and eliminating security vulnerabilities · Monitoring and demonstrating of our safety level, also to achieve external certifications |
· The Processing is necessary for entering or performing a contract with you. or · Our legitimate interests in ensuring the safety of our Sites, products and services. |
Surveys: · Name and title · E-mail-address · Your responses |
· Analyzing errors and improving our Sites, products and services · Obtaining customer feedback |
Our legitimate interests in obtaining customer feedback and improving our Sites, products and services. |
Shipment tracking: · Order Number · Email or Phone number Or · Tracking Number |
· Providing shipment tracking |
Our legitimate interest in providing you with shipment tracking. |
Discount networks (e.g., Studentbeans): · Authorization to use the discount · Personalized discount codes · Purchased products |
· Enabling a discount for faculty and students. · Improving the sale of our products to these groups |
Our legitimate interest in advertising our products through special discount codes. |
Return application: · E-mail address · Name · Order number, or screenshot of order or receipt · Product description · Address · Phone number · Description of defect · File or purchase receipt |
· Verify return claims · Fulfill return claims · Defective Documentation |
The Processing is necessary for entering or performing a contract with you |
Live Chat with Support: · Name · E-mail address · Contents of the chat |
· provision of the live chat · security of the live chat · feedback on and improvement of our products |
· The Processing is necessary for entering or performing a contract with you or · Our legitimate interest in providing a live chat. |
Legal: · All of the above |
· Complying with regulatory obligations · Litigation · Exercise, enforcement and defense of claims |
· The Processing is necessary for our legitimate interest in compliance with regulatory obligations, and exercising, enforcing and defending of claims. |